At vion88, we take every detail of the data you entrust to us seriously. This Policy clearly explains how we collect, use, and protect your information.
This Privacy Policy ("Policy") describes how vion88 ("Platform", "We") collects, uses, stores, discloses, and protects your personal data when you use our platform. This Policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using the vion88 platform, you agree to the data collection and usage practices as described in this Policy.
Vion88 is the data controller responsible for processing your personal data. We are committed to protecting your privacy and ensuring your personal data is handled with full responsibility, transparency, and in compliance with applicable laws in Malaysia.
This Policy applies to all users of the vion88 platform — including unregistered visitors, registered members, and VIP members. It also covers all your interactions with our platform via website, mobile app, or any other vion88 service channel.
If you have any questions regarding this Privacy Policy or how we handle your data, you may reach our Data Protection Officer by email at [email protected].
Vion88 collects various types of personal data depending on your level of interaction with our platform. The following is a summary of the data collected:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, ID card number, gender | Mandatory (KYC) |
| Contact | Phone number, email address, residential address | Mandatory |
| Financial | Bank account number, bank name, transaction records | Mandatory |
| Technical | IP address, device type, web browser, activity logs | Automatic |
| Games | Betting history, wins, game preferences | Automatic |
| Communication | Live chat records, support emails, feedback | Relevant only |
Important Note: vion88 does not collect sensitive data such as medical information, religious beliefs, or political affiliations. All data collected is solely for legitimate platform operational purposes.
Most of the data we collect is data you provide directly to us when:
When you use the vion88 platform, our systems automatically record certain technical information. This includes your IP address, web browser type and version, device operating system, pages visited, time of visit, and any links you click. This data helps us understand how the platform is used and allows us to continuously improve the user experience.
Vion88 uses cookies and similar tracking technologies to enhance your experience on the platform. Further details are explained in section 7 of this policy.
Vion88 uses your personal data solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:
Our commitment: Your data will not be used for any purpose other than those stated above without obtaining your consent first. You may withdraw your consent at any time, subject to legal requirements.
Vion88 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may only be shared in the following circumstances:
We work with carefully selected third-party service providers to support platform operations, including payment processors, KYC service providers, and technical infrastructure providers. All providers are bound by strict confidentiality agreements and may only use your data for the contracted service purposes.
Vion88 may disclose your data to government authorities, regulatory bodies, or law enforcement agencies when required to do so by applicable law, court order, or in the context of an investigation into unlawful activity.
In the event of a merger, acquisition, or sale of vion88 assets, user data may be transferred as part of that transaction. You will be notified before any such transfer takes place.
Your data security is vion88's top priority. We implement comprehensive technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Access to users' personal data is restricted to vion88 staff who require it to perform their duties. All staff with access to user data are bound by strict confidentiality agreements and undergo regular data protection training.
If You Suspect a Security Breach: Contact the vion88 support team immediately via live chat or email at [email protected] if you suspect your account has been compromised or there is unrecognised activity.
Vion88 uses cookies — small text files stored on your device — and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can control or disable non-essential cookies through your web browser settings. However, disabling certain cookies may affect platform functionality. Continued use of the vion88 platform after our cookie policy notice is displayed is considered your consent to the use of cookies.
As a vion88 user in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). vion88 fully respects and facilitates the exercise of these rights.
Vion88 retains your personal data for as long as necessary for the purposes described in this Policy, or as required by applicable Malaysian law.
After the defined retention period, your data will be securely deleted or anonymised in accordance with industry-standard procedures.
The vion88 platform is strictly for individuals aged 21 and above. We do not knowingly collect any personal data from minors. If we become aware that a minor's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the relevant account.
If you believe that a minor has registered or is using the vion88 platform, please contact us immediately at [email protected] so that we may take appropriate action.
Vion88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. You will be notified of any material amendments through:
Continued use of the platform after any amendments take effect will be considered acceptance of the revised terms. If you do not agree with any amendments, please stop using the platform and contact us to request account closure.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact the vion88 Data Protection Officer (DPO):
Email: [email protected]
We are committed to responding to all privacy-related inquiries within 14 working days. For simpler inquiries, you can also use the live chat within the platform and we will direct your inquiry to our DPO if needed.
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your data has not been handled in accordance with the PDPA 2010.
As a vion88 member, you have full control over your personal data. Exercise these rights by contacting us.
You have the right to know what personal data we hold about you and to obtain a copy of it.
You can request correction of any inaccurate or incomplete personal data at any time.
You can request deletion of your data subject to applicable record-keeping legal requirements.
You can object to the processing of your data for direct marketing purposes at any time.
You can request your personal data in a structured, machine-readable format.
You can withdraw consent to data processing at any time without affecting prior processing.
We continuously invest in best-in-class technology and procedures to keep your data secure at all times.
The same encryption technology used by leading banks worldwide protects all communications between you and the vion88 platform.
Our automated monitoring system is always active to detect and respond to any security threats in real time.
Easy-to-activate 2FA adds an extra layer of security to ensure only you can access your vion88 account.
Vion88's security infrastructure is regularly audited by certified independent third-party security experts.
All of vion88's data collection and processing practices are fully compliant with Malaysia's Personal Data Protection Act 2010.
Vion88 has never and will never sell, rent, or trade your personal data to any third party for commercial purposes.
The most frequently asked questions by members regarding privacy and data protection at vion88.
With a transparent Privacy Policy and banking-grade security infrastructure, you can play at vion88 with full confidence.